Terms & Conditions

Reservation Confirmation

Your reservation is confirmed once payment is received and a confirmation email is sent to you. Please review the confirmation email for accuracy and contact us immediately if there are any discrepancies.

Check-In and Check-Out Times

Check-in time is from 4:00 PM onwards on the day of arrival. Check-out time is before 11:00 AM on the day of departure. Late check-outs may incur additional charges.

Payment Policy

Full payment is required at the time of booking to secure your reservation. We accept payment via credit card. All prices are inclusive of taxes unless otherwise stated.

Cancellation Policy

Please read in full before booking. If you cancel your reservation at least 30 days before your scheduled check-in date, you will receive a full refund of the amount you’ve paid. For cancellations made between 14 and 30 days before check-in, a 50% refund will be issued. Unfortunately, cancellations within 14 days of check-in do not qualify for a refund. Additionally, failure to show up for your reservation without prior notice will result in the forfeiture of 100% of the booking amount.

We understand that unforeseen circumstances may arise, and we highly recommend considering travel insurance to provide additional coverage in case of unexpected changes to your plans.

Trip Insurance

Due to our strict cancellation policy, we recommend all guests purchase at least the basic level of trip insurance. Trip insurance is offered to cover you in the event of any unforeseen circumstance that may prevent you from completing your trip, including forfeited nights or canceled trips due to unpredicted circumstances (illness, a death in the family, etc.).

Damages and Additional Charges

Guests are responsible for any damages caused to the glamping accommodation or its contents during their stay. Additional charges may apply for excessive cleaning, lost keys, or any other damages incurred.

Occupancy

The maximum occupancy for each glamping accommodation is specified when booking. Additional guests may not be accommodated without prior approval and may incur extra charges.

Pet Policy

Pets are not allowed unless otherwise stated.

Dishwashing Responsibility

As part of their responsibility before checking out, guests must wash all dishes, utensils, air fryers, and cooking equipment used during their stay. All cleaned items must be thoroughly dried and put away in their respective places. Failure to comply with this requirement may result in additional cleaning fees charged at check-out.

Quiet Hours

Please respect quiet hours from 10:00 PM to 7:00 AM. Loud music, parties, or disturbances to other guests are not permitted.

Safety and Liability

Guests are responsible for their own safety and the safety of their belongings during their stay. We do not accept liability for any accidents, injuries, or loss of property that may occur on the premises.

Changes to Reservation

Changes to your reservation, including dates or accommodation type, are subject to availability and may incur additional charges.

Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these terms and conditions if such failure or delay is beyond our reasonable control, including but not limited to acts of nature, government restrictions, or unforeseen circumstances.

Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of Nebraska. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Nebraska.